cuanjp Legal Notice

cuanjp operates in supported jurisdictions only. Unlike some platforms that make broad licensing claims, we don't market ourselves as available everywhere—instead, we're explicit about where our services run and where they don't. If you're accessing cuanjp from Jakarta, Surabaya, Bandung, Medan, or Semarang, our operations comply with applicable local regulations in those regions. If you're accessing from elsewhere, you bear full responsibility for verifying that access and use comply with the laws of your own jurisdiction.

This legal notice sets out our commitments and your obligations when you use our platform. We at cuanjp operate our sportsbook (Liga 1, Piala Indonesia, Champions League, badminton, MotoGP), live-dealer tables (blackjack, roulette, baccarat, Dragon Tiger), slot games (Aviator, Sweet Bonanza, Gates of Olympus, Fortune Tiger, Mahjong Ways), and esports markets (Mobile Legends, Free Fire, PUBG Mobile) under the assumption that each account holder has verified their own legal eligibility before creating an account.

Jurisdiction and service availability

We do not offer cuanjp services in jurisdictions where online gaming and wagering are prohibited by law. We do not hold licenses from any single country, nor do we claim to be "officially licensed in Indonesia" or any other specific nation. Our legal status varies by region; in some supported areas, we operate under existing gaming frameworks; in others, we provide services where applicable law permits. You are responsible for understanding the legal status of online gaming in your own jurisdiction before you register.

If we become aware that you are accessing cuanjp from a jurisdiction where such access is prohibited, we reserve the right to suspend or close your account. This is not a penalty—it's a safeguard to ensure we do not knowingly facilitate prohibited activity. If your account is suspended due to jurisdiction restrictions, any outstanding balance will be processed as a withdrawal to your original payment method (DANA, e-wallet, mobile banking, local payment, online payment, e-wallet, mobile banking, local payment, online payment, or e-wallet) within two business days.

Service availability

cuanjp services are available only where local law permits. You must verify your own jurisdiction before registering.

Account eligibility

You must be at least 18 years old and legally eligible to access gaming services in your jurisdiction.

Your responsibility

You agree that compliance with local law is your responsibility, not ours. We do not provide legal advice about your jurisdiction.

Account eligibility and user responsibility

When you open an account on cuanjp, you represent that you are at least 18 years old, that you are a legal resident of a jurisdiction where our services are available, and that accessing cuanjp complies with the laws applicable to you. You are not permitted to open an account if online gaming is prohibited where you live. During account verification (KYC), we collect your ID and address to confirm your jurisdiction. If your documentation shows you are in a restricted region, we will close your account without processing any balance as a withdrawal.

You also agree that you will not use cuanjp to circumvent sanctions, evade taxes, or launder money. If we detect activity consistent with financial crime—unusual deposit patterns around Idul Fitri or Idul Adha, rapid transfers between accounts, requests to withdraw to third-party wallets—our compliance team will freeze your account pending investigation. We will contact you during business hours in Jakarta time (response window: 24 hours for routine inquiries, 4 hours for urgent account access issues).

Privacy, data handling, and contact

We at cuanjp collect your personal data (email, ID number, address, payment method) to comply with financial regulations and to verify your identity. We do not sell your data to third parties. We share account information only with our payment processors, fraud-detection partners, and legal authorities when required by law. Your data is stored securely using industry-standard encryption. For detailed information about how we handle your personal information, see our Privacy Notice.

All games on cuanjp use certified random-number generation (for slots) or real outcomes (for live dealer and sportsbook). We do not manipulate odds or outcomes. Our slot game RTPs are certified by independent auditors and disclosed in each game's information panel. We conduct regular audits of our platform to verify fairness and security. If you suspect fraudulent activity on your account, contact our support team immediately; we investigate all claims within 48 hours during business hours.

If you have legal questions about cuanjp, jurisdiction restrictions, or our data handling practices, contact our legal team at [email protected]. We will respond within 24 business hours. For disputes that cannot be resolved through support, we offer binding arbitration in accordance with the laws of Indonesia and the regulations applicable to gaming services in supported jurisdictions.

1. Verify your jurisdiction before registering

   cuanjp is not available everywhere. Confirm that online gaming is legal in your jurisdiction before creating an account.

2. Provide accurate KYC documents

   Submit a valid ID and proof of address during account verification. Fraudulent or misleading documents may result in account closure.

3. Understand your own legal obligations

   We do not provide legal advice. If you are unsure whether online gaming is lawful in your jurisdiction, consult a local attorney.